Turn your service into a subscription—the playbook behind the next generation of blue collar elites.
Just like SaaS, your growth follows math: adds, churn, average revenue per site. Coheara tracks it with your usage so you can scale without guesswork.
How we calculate your growth ceiling →Acquisition: You're bringing in 60 new customers each month, which is solid. Keep this momentum going by ramping up your marketing efforts or leveraging referral programs. Consistency here is key to hitting growth targets.
Retention: Your churn rate is at 10%, which is higher than ideal. Reducing it by just 2 percentage points could add 300 customers to your ceiling. Meanwhile, your callback rate is 5.56%, indicating some jobs need a return visit. Focus on tightening up your procedures to reduce rework and keep customers satisfied. You can reach out to inactive customers and aim to win back at least 1 this week.
Expansion: Your ARPS is $150, which is decent, but there's room for growth. If you can increase ARPS by just $30 to $180, your monthly recurring revenue would rise by $18,000 (500 customers × $30). Consider bundling services or offering premium options. This week, identify at least one service you can bundle to enhance value and boost revenue.
Paste the QR code on the asset (or zone). Scan → do steps → share proof.
Critical control point (CCP) photo gates, step locks, timestamps, and user attribution. Techs can’t complete required steps without evidence.
It’s scan → steps → proof. Photo capture is inline; most crews ramp in a day. You standardize once per asset/site, then runs are repeatable with minimal friction.
Yes. Per site, you can enable automatic job report emails with AI job summaries to be sent to site owners or preview the email first then send, or keep the reports internal. Job reports are shareable links either way.
No. Coheara is SOPs, proof, and growth math. Use your current scheduling/CRM; we focus on consistent execution and evidence. Integrations are on the roadmap.
Ceiling, churn, and time-to-ceiling (plain English), plus callback rate and critical control point (CCP) completion. Enter average revenue per site (ARPS); the rest updates from real usage.